Updated: January 28th, 2020
Please be aware that there are substantial shipping delays due to the COVID-19 pandemic. Orders are arriving 3-4 weeks after the standard estimated delivery time-frame. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 4 weeks after the standard estimated delivery window has passed, you may contact us at email@example.com.
Standard Shipping Estimates:
Within Canada: 3-15 business days
United States: 4-20 business days
International: 6-30 business days
Updated: July 1, 2020
At White Deer Stationery, we are truly thankful to you for your continued loyalty and as always, we remain committed to serving you.
Due to the rapidly changing situation surrounding COVID-19, we have some important shop updates to share.
- As our office is home-based, we are continuing to serve our community as usual; however, we have implemented additional sanitization precautions (such as increased cleaning and disinfecting of machines, surfaces and increased hand washing).
- We have lowered our free shipping threshold for the time being.
- As of June, Canada Post has suspended some international mail and parcel delivery; therefore, we may be unable to accept international orders in certain locations at this time. We encourage you to click here to visit the Canada Post website to determine if your location is affected prior to placing an order.
- Due to intermittent supply disruptions, some foil items may be temporarily unavailable to purchase. Thank you for your patience.
During this unprecedented time, there may also be unanticipated delays and possible unforeseen supply disruptions. We sincerely appreciate your patience and understanding and should a delay occur, we will work diligently to ensure your order is completed as quickly as possible.
If you have any questions or concerns please do not hesitate to contact us at firstname.lastname@example.org
On a personal note, we sincerely hope you and your loved ones stay healthy and safe.