PROCESSING TIME 1-3 WEEKS free shipping in canada | U.S orders over $20

shipping

Order Processing

We strive to process new orders in the most timely manner possible. Please refer to our information banner located at the top of our website for current, up to date processing times.

Processing time is the time it takes us to process your order prior to shipment and may vary during high volume sales events.

Shipping Times

Shipping times may vary depending upon which shipping method is selected at checkout. Our Standard shipping does not include tracking.

Please be aware that there may be shipping delays. This could be due to a various reasons such as holidays, inclement weather conditions, customs processing, postal service disruptions, etc. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 2 weeks after the standard estimated delivery window has passed (as shown below), you may contact us at support@whitedeerstationery.com.

International countries with lower mail deliveries from Canada Post may have longer delivery times with shipping estimates being close to 35-45 business days.

Standard Shipping Estimates:

Within Canada: 3-15 business days
United States: 4-25 business days
International: 6-35 business days

 

General Shipping Information

  • Orders, domestic and international do not include tracking information (which helps us to keep shipping costs low), therefore; we do not have any location information on packages once they are shipped.
  • International orders may be delayed due to postal processing/customs/local strikes/etc.
  • Buyers are responsible for all additional international shipping charges such as duties, taxes, etc.
  • Shipping is offered to our customers at a flat rate which includes postage and packaging materials and may not reflect the exact postage stated on the package. Refunds for shipping will not be given, nor will you be asked to pay for additional shipping should it be required.
  • Orders within Canada and the USA over $150 (CAD) before taxes/shipping will receive complimentary upgraded shipping to include tracking.

Lost Packages

Please be aware that there may be shipping delays. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 2 weeks after the standard estimated delivery window (as shown below) has passed, you may contact us at support@whitedeerstationery.com.

Standard Shipping Estimates:

Within Canada: 3-15 business days
United States: 4-25 business days
International: 6-35 business days



Please purchase the "upgraded shipping" option at checkout for tracking and insurance on your package. If this option is not purchased, the buyer is responsible for any possible costs to re-ship.

International Orders

Unfortunately, we are unable to ship to the United Kingdom at this time.

White Deer Stationery is not responsible for any damaged items that are shipped through a forward shipping company and any initial and/or return shipping costs associated with a return.