shipping
MADE IN CANADA 🍁
We make most of our products right here in Alberta, Canada.
US SHIPPING UPDATE
We've temporarily paused U.S. orders due to changes at the border. For the latest updates please visit our shop updates page here.
CANADA POST SHIPPING UPDATE
To keep orders moving during the Canada Post strike, we've switched to Chit Chats. While some delays are still possible as carriers handle higher volumes, this workaround helps ensure your orders continue to make their way to you.
Order ProcessingWe strive to process new orders in the most timely manner possible. Our current processing time is 2-5 business days. Processing time is the time it takes us to process your order prior to shipment and may vary during high volume sales events. We may require the full allotted processing time where orders may ship the following business day; thank you for your patience! |
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Shipping & ExclusionsWe are pleased to offer free shipping within Canada & to the USA (for sticker orders over $75 CAD). Exclusions apply to free shipping.
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Shipping TimesShipping times may vary depending upon which shipping method is selected at checkout. Please be aware that there may be shipping delays. This could be due to a various reasons such as holidays, inclement weather conditions, customs processing, postal service disruptions, etc. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 2 weeks after the standard estimated delivery window has passed (as shown below), you may contact us at support@whitedeerstationery.com. International countries with lower mail deliveries from Canada Post may have longer delivery times with shipping estimates being close to 35-45 business days. Standard Shipping Estimates:Within Canada: 3-15 business days
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Lost PackagesPlease be aware that there may be shipping delays. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 2 weeks after the standard estimated delivery window (as shown below) has passed, you may contact us at support@whitedeerstationery.com. Standard Shipping Estimates:Within Canada: 3-15 business days Please purchase the "upgraded shipping" option at checkout for tracking and insurance on your package. If this option is not purchased, the buyer is responsible for any possible costs to re-ship. |
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International OrdersRegrettably, we are currently unable to ship to the United Kingdom through our website; however, please visit our Etsy shop. Unfortunately, White Deer Stationery cannot be held responsible for any damaged items shipped through a forward shipping company and any associated initial and/or return shipping costs. |