shipping
MADE IN CANADA 🍁
We make most of our products right here in Alberta, Canada. Thanks to trade agreements and the current US de minimis exemption of $800, our American customers usually don’t have to worry about import fees or tariffs. The only exception is our pens—they’re sourced from outside Canada and might be subject to import duties.
A Note on the Canada Post Strike
Canada Post workers are currently refusing overtime as part of strike action, which may cause delays. We're still shipping with Canada Post and will share updates if the situation changes. Thanks for your patience and support!
We’re currently shipping via Canada Post, but if service is disrupted, we’ll switch to Chit Chats with USPS to ensure timely delivery.
Canada Post workers are currently refusing overtime, which may lead to shipping delays. For now, we’re still using Canada Post. If the situation escalates, we may temporarily switch to Chit Chats for shipping.
• Untracked shipping: $5 CAD
• Tracked shipping: $8 CAD
Sorry, no P.O Boxes or Rural addresses within Canada during strike.
We’re currently still shipping with Canada Post, but due to ongoing strike-related actions (overtime refusal), there may be delays. If service is further disrupted, we’ll explore alternative options to minimize impacts.
If you have any questions or need assistance, don’t hesitate to reach out — we’re always happy to help. Thank you so much for your patience and support!
Order ProcessingWe strive to process new orders in the most timely manner possible. Our current processing time is 2-5 business days. Processing time is the time it takes us to process your order prior to shipment and may vary during high volume sales events. We may require the full allotted processing time where orders may ship the following business day; thank you for your patience! |
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Shipping MethodsWe are pleased to offer free shipping within Canada & to the USA (for orders over $75 CAD). There may be additional shipping fees that will be calculated based on order total and destination address.
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Shipping TimesShipping times may vary depending upon which shipping method is selected at checkout. Please be aware that there may be shipping delays. This could be due to a various reasons such as holidays, inclement weather conditions, customs processing, postal service disruptions, etc. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 2 weeks after the standard estimated delivery window has passed (as shown below), you may contact us at support@whitedeerstationery.com. International countries with lower mail deliveries from Canada Post may have longer delivery times with shipping estimates being close to 35-45 business days. Standard Shipping Estimates:Within Canada: 3-15 business days
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Lost PackagesPlease be aware that there may be shipping delays. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 2 weeks after the standard estimated delivery window (as shown below) has passed, you may contact us at support@whitedeerstationery.com. Standard Shipping Estimates:Within Canada: 3-15 business days Please purchase the "upgraded shipping" option at checkout for tracking and insurance on your package. If this option is not purchased, the buyer is responsible for any possible costs to re-ship. |
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International OrdersRegrettably, we are currently unable to ship to the United Kingdom through our website; however, please visit our Etsy shop. Unfortunately, White Deer Stationery cannot be held responsible for any damaged items shipped through a forward shipping company and any associated initial and/or return shipping costs. |