shipping
We are now back to shipping with Canada Post and have updated our shipping options accordingly, as our temporary partnership with ChitChats has ended.
Order ProcessingWe strive to process new orders in the most timely manner possible. Our current processing time is 1-2 weeks. Processing time is the time it takes us to process your order prior to shipment and may vary during high volume sales events. We may require the full allotted processing time where orders may ship the following business day; thank you for your patience! |
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Shipping MethodsWe are pleased to offer free shipping within Canada & to the USA (for orders over $75 CAD). There may be additional shipping fees that will be calculated based on order total and destination address.
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Shipping TimesShipping times may vary depending upon which shipping method is selected at checkout. Please be aware that there may be shipping delays. This could be due to a various reasons such as holidays, inclement weather conditions, customs processing, postal service disruptions, etc. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 2 weeks after the standard estimated delivery window has passed (as shown below), you may contact us at support@whitedeerstationery.com. International countries with lower mail deliveries from Canada Post may have longer delivery times with shipping estimates being close to 35-45 business days. Standard Shipping Estimates:Within Canada: 3-15 business days
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Lost PackagesPlease be aware that there may be shipping delays. Due to this, we kindly ask for your patience while your order makes it's way to you. If you have not received your order 2 weeks after the standard estimated delivery window (as shown below) has passed, you may contact us at support@whitedeerstationery.com. Standard Shipping Estimates:Within Canada: 3-15 business days Please purchase the "upgraded shipping" option at checkout for tracking and insurance on your package. If this option is not purchased, the buyer is responsible for any possible costs to re-ship. |
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International OrdersRegrettably, we are currently unable to ship to the United Kingdom. Unfortunately, White Deer Stationery cannot be held responsible for any damaged items shipped through a forward shipping company and any associated initial and/or return shipping costs. |