FREE SAMPLER WITH EVERY ORDER & EXTRA SAMPLER OVER $75 CAD

PROCESSING TIME 1-5 BUSINESS DAYS free shipping in canada | U.S orders over $20

return policy

Returns

We take customer satisfaction seriously. If you do not completely love the item that you received, we are happy to accept most items for a refund or exchange within 30 days of the delivery date (or delivery window).

To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return or exchange an item, please email us via our contact form for assistance.

DIGITAL PRODUCTS
Please note that downloadable, digital products are not eligible for a return/exchange.
FINAL SALE AND CLEARANCE
Items marked as "Final Sale" or "Clearance" are final sale and cannot be returned or exchanged.
MISSING/INCORRECT/DAMAGED ITEM
If there are any issues with your order, please let us know and we will take care of it right away!

1. Please contact us via our contact form.
2. Please include your order # and the item(s) you are inquiring about.

We will promptly process your request as soon as we verify the error.
SHIPPING
Shipping costs to return items are purchased by the buyer and are non-refundable. If a refund is issued to you, the cost of return shipping will be deducted from the refund.

Please consider purchasing tracked shipping and/or shipping insurance as we are unable to guarantee that we will receive your returned item.